WARRANTY POLICY

PARTS – Most parts can be returned if in their original container, uninstalled and unused within 30 days of purchase.  A standard restocking charge of 25% will be charged and deducted from the refunded amount.  Some conditions apply – see management for details.

SPECIAL ORDER PARTS ARE NON-RETURNABLE AND NON-REFUNDABLE

INSTALLED PARTS – Most parts supplied by Simone Performance have a warranty for manufacturing defects only (not wear & tear) for 30 days from date of installation unless otherwise specified by the manufacturer, and MUST be installed by Simone Performance.   Some conditions apply – see management for details.

LABOUR – Simone Performance warranties labour if brought to our attention within 30 days from the date of installation .

SIMONE PERFORMANCE DOES NOT WARRANTY PARTS OR LABOUR WHERE THE PARTS ARE SUPPLIED BY THE CUSTOMER.

PRIVACY POLICY

Collection of your Personal Information

SIMONE PERFORMANCE may collect personally identifiable information, such as your name. If you purchase SIMONE PERFORMANCE’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. SIMONE PERFORMANCE may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income and existing product ownership. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by SIMONE PERFORMANCE. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SIMONE PERFORMANCE website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SIMONE PERFORMANCE’s public message boards, this information may be collected and used by others.

SIMONE PERFORMANCE encourages you to review the privacy statements of websites you choose to link to from SIMONE PERFORMANCE so that you can understand how those websites collect, use and share your information. SIMONE PERFORMANCE is not responsible for the privacy statements or other content on websites outside of the SIMONE PERFORMANCE website.

 

Use of your Personal Information

SIMONE PERFORMANCE collects and uses your personal information to operate its website(s) and deliver the services you have requested.

SIMONE PERFORMANCE may also use your personally identifiable information to inform you of other products or services available from SIMONE PERFORMANCE and its affiliates. SIMONE PERFORMANCE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SIMONE PERFORMANCE does not sell, rent or lease its customer lists to third parties.

SIMONE PERFORMANCE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.  SIMONE PERFORMANCE may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SIMONE PERFORMANCE, and they are required to maintain the confidentiality of your information.

SIMONE PERFORMANCE may keep track of the websites and pages our users visit within SIMONE PERFORMANCE in order to determine what SIMONE PERFORMANCE services are the most popular. This data is used to deliver customized content and advertising within SIMONE PERFORMANCE to customers whose behavior indicates that they are interested in a particular subject area.

SIMONE PERFORMANCE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SIMONE PERFORMANCE or the site; (b) protect and defend the rights or property of SIMONE PERFORMANCE; and, (c) act under exigent circumstances to protect the personal safety of users of SIMONE PERFORMANCE, or the public.

 

Use of Cookies

The SIMONE PERFORMANCE website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SIMONE PERFORMANCE pages, or register with SIMONE PERFORMANCE site or services, a cookie helps SIMONE PERFORMANCE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SIMONE PERFORMANCE website, the information you previously provided can be retrieved, so you can easily use the SIMONE PERFORMANCE features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SIMONE PERFORMANCE services or websites you visit.

 

Security of your Personal Information  

SIMONE PERFORMANCE secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from SIMONE PERFORMANCE by contacting us here:

– Mail: 11-200 Mulock Drive, Newmarket, ON, L3Y 9B6

– Email: mailto:admin@simoneperformance.com

– Phone: 1-905-853-1677

 

Changes to this Statement

SIMONE PERFORMANCE will occasionally update this Statement of Privacy to reflect company and customer feedback. SIMONE PERFORMANCE encourages you to periodically review this Statement to be informed of how SIMONE PERFORMANCE is protecting your information.

GENERAL DISCLAIMER

All performance enhancements we do for the street are LEGAL and purchased from reputable suppliers.  Upgrades for the track are also bolt-on – we do NOT fabricate or manufacturer anything on site.  Track upgrades are not to be considered in the same vein as street upgrades.  These vehicles are not insured and are not driven on the street at any time.